Política de envío

Shipping Policy – Maison Gummies

Last updated: 06/01/2025

At Maison Gummies, we strive to provide you with a pleasant shopping experience, including fast and reliable shipping. Below are the details regarding our delivery times, shipping zones, and shipping fees.

1. Shipping Zones

We ship to the following areas:

• United States: Delivery is available to all U.S. states and territories.

• International: We also ship to selected international countries. You can check if we deliver to your country during the checkout process.

2. Delivery Times

Delivery times may vary depending on your location:

• United States:

• Standard: 3 to 5 business days.

• Express: 1 to 2 business days.

• International:

• Standard: 7 to 15 business days (depending on the country).

Please note that these are estimated times and may be extended due to exceptional circumstances (carrier delays, high demand periods, customs procedures, etc.).

3. Shipping Fees

Shipping fees are calculated based on:

• Your delivery address.

• The shipping method selected (standard or express).

The fees will be displayed at checkout before payment.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your delivery directly on the carrier’s website.

5. Delivery Issues

If you encounter any issues with your delivery (delays, undelivered packages, damaged packages), please contact our customer service at support@maisongummies.com, providing:

• Your order number.

• A detailed description of the issue.

We will do our best to resolve the situation quickly.

6. Customs and International Taxes

For international deliveries, customs duties or local taxes may apply depending on the destination country’s regulations. These fees are the customer’s responsibility.

7. Incorrect Shipping Address

It is your responsibility to provide an accurate and complete shipping address. If an order is returned to us due to an incorrect or incomplete address, the reshipping costs will be borne by the customer.

8. Contact

If you have any questions about our shipping policy, you can contact our customer service:

• Email: support@maisongummies.com

Thank you for trusting Maison Gummies for your wellness and beauty needs!